Technology
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- Ấn phẩmModerating the AI revolution: Perceived threat and generative AI implementation in Vietnamese hospitals(2025) Ta, Thi Nguyet Trang; Pham, Chien Thang; Vo, Tam AnGenerative artificial intelligence (AI) has the potential to revolutionize healthcare by improving diagnostic accuracy, streamlining administrative tasks, and enhancing patient communication. However, healthcare professionals often harbor concerns about AI-related job displacement, data security, and ethical implications, creating a perceived AI threat that may impede its widespread adoption. This study integrates the unified theory of acceptance and use of technology with perceived AI threat as both a direct and moderating factor, thereby examining how threat perceptions interact with established adoption drivers in the context of healthcare in Vietnam. A cross-sectional survey was administered to 573 healthcare professionals from major hospitals across Hanoi, Vietnam. Partial least squares structural equation modeling was employed to test the proposed framework, which included performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), and perceived AI threat. The results indicate that PE, EE, and SI had significant positive effects on behavioral intention, whereas FC was not a significant predictor. Perceived AI threat demonstrated a strong negative impact on adoption intentions, particularly by moderating and weakening the positive effects of PE and SI. The model explained 79.8 % of the variance in AI adoption intention, suggesting a substantial predictive power. Overall, the findings highlight the importance of addressing existential fears regarding AI in healthcare. Interventions targeting user training, transparent communication, and regulatory support may help mitigate perceived threats and harness AI’s benefits. Interventions targeting user training, transparent communication, and regulatory support may help mitigate perceived threats and harness AI’s benefits.
- Ấn phẩmInformation technology, public audits and the challenges for the state audit office of Vietnam(2025) Nguyen, Thi Phuong; Kend, MichaelPurpose – Information technology (IT) has changed the ways in which state agencies operate in Vietnam. IT audit is a new part of the processes at the State Audit Office in Vietnam, in the wake of both the Viet A corruption scandal and the Vietcombank misstatements case. This exploratory study aims to investigate state auditors’ perceptions related to IT audit in the State Audit Office in Vietnam, focusing on the role that IT audits play in preventing or detecting similar issues to those two cases. Design/methodology/approach – We analyse the perceptions of 22 auditors from the State Audit Office of Vietnam. These 22 auditors participated in semi-structured interviews, and we used the theoretical lens of regulatory spaces in public audits to interpret the data collected. Findings – The resultsindicate that the ITaudit is becoming more relied upon in the State Audit Office of Vietnam after the corruption findings related to Viet A and misstatements in the IT systems of Vietcombank. We find, overall, that more e-services are being provided by government agencies and state-owned enterprises, making IT audits more crucial, given the issuesfrom those two cases. Based on the perceptions of our 22 interviewees, the IT audit at present plays a pivotal role in the public sector of Vietnam. However, there are several challenges auditors currently face in terms of limitations of human resources, infrastructure and audit regulations. Originality/value – The findings of this research may benefit various interested stakeholders, such as regulators, and academic researchers. We discuss how the technology that has emerged in public audits has affected the regulatory space
Ấn phẩmBridging the digital divide in ASEAN: Insights from Vietnam, Philippines, Laos, Cambodia, and Indonesia(2025) Rashid, Arlinah AbdThis study examines the state of digital convergence in ASEAN's low-Human Development Index (HDI) countries—Indonesia, the Philippines, Vietnam, Cambodia, and Laos—using fixed broadband subscriptions and internet usage as proxies for digitalization. Employing sigma and beta convergence analyses, the findings reveal persistent disparities in digital infrastructurFe and adoption, indicating a lack of convergence. While countries like Indonesia and Vietnam demonstrate notable progress, lower-HDI nations such as Cambodia and Laos continue to face significant structural and policy barriers, limiting equitable access to digital resources. The study advocates for targeted investments in broadband infrastructure for low-HDI countries and proposes the establishment of a regional ASEAN Digital Cohesion Fund to foster digital equity. It underscores the importance of coordinated national, regional, and international strategies to promote digital inclusivity, aligning with ASEAN's vision for a resilient and inclusive digital economy.- Ấn phẩmIntegrating technology and localization: Anew path for smart tourism in the Mekong Delta, Vietnam(2025) Nguyen, Thuy Diem; Pham, Thu HangThis study analyzes the potential and challenges of Smart Cultural Tourism in the Mekong Delta, a region renowned for its rich cultural heritage yet increasingly pressured by globalization and climate change. Utilizing a mixed-methods approach—combining qualitative analyses (SWOT analysis, semi-structured interviews) and quantitative data (field surveys)—the research comprehensively examines how key cultural elements, particularly amateur music (a UNESCO-recognized intangible heritage), can be integrated into innovative digital tourism strategies. The findings indicate that each province (Can Tho, Tra Vinh, Tien Giang, and Vinh Long) possesses unique strengths, including technological infrastructure, Khmer cultural heritage, culinary–ecological diversity, and homestay-based community tourism. Incorporating Đờn ca tài tửinto both traditional and digital forms (livestreaming, VR/AR) creates hybrid spaces where cultural memory and technological innovation converge. The study underscores that Smart Cultural Tourism is not merely a technological transition but a crucial opportunity to revitalize community memory and foster regional–international connectivity. In practical terms, these results provide a scientific and empirical basis for local authorities to formulate smart, sustainable tourism policies, enhance promotional capabilities, train digitally skilled human resources, develop culturally rooted tourism products, and expand ASEAN–international cooperation.
- Ấn phẩmDeterminants of readiness for digital transformation in cooperatives: Acase study in Thai Nguyen, Vietnam(2025) Nguyen, Thi GiangThis study explores the determinants influencing cooperatives’ readiness for digital transformation in Thai Nguyen province, Vietnam, where empirical insights into this process remain limited. The purpose is to identify key internal and external factors that enhance or hinder readiness for digital change in the cooperative sector of a developing country. The research employed a mixed-methods design, combining online surveys and video interviews with 62 matured cooperatives between February and April 2025. Readiness was measured using a digital transformation index adapted from Vietnam’s updated Decision 2158 framework, and a multiple linear regression model—supported by LASSO regression—was applied to identify significant predictors. Findings reveal that over 80%of the surveyed cooperatives achieved advanced levels of digital readiness. Key factors positively associated with readiness include effective internal training, digital process integration, leadership understanding of digital trends, financial investmentin innovation, robust internet connectivity, and supportive legal environments. The study concludes that both organizational capabilities and enabling environments are critical to fostering digital transformation. Practically, the findings provide targeted insights for policymakers and cooperative leaders to design strategies that promote digital maturity, resilience, and competitiveness in the cooperative sector. These insights are especially valuable for scaling digital initiatives in resource-constrained settings.
- Ấn phẩmApplication of a locally developed open‑access digital monitoring system for the human milk bank network in Vietnam(2025) Tran, Thi HoangBackground Establishing the first Human Milk Bank (HMB) in Vietnam at the Da Nang Hospital for Women and Children marks a significant advancement in neonatal care. This specialized service addresses the critical need for donor human milk (DHM) when a mother’s own milk is unavailable, providing essential nutrition to small vulnerable newborns. Introducing the new specialized service required developing a digital monitoring system to ensure the quality and safety of DHM. Development of the tool This digital and open access system was designed using an approach called DMADV (Define, Measure, Analyze, Design, and Verify), and includes features for human milk donor management, DHM processing, recipient management, and real-time data access. It has streamlined operations, enhanced efficiency, and ensured adherence to safety and quality standards. The use of the tool The application of the monitoring system has facilitated the tracking of DHM from collection to use, ensuring transparency and accountability. Data collected through this system has been instrumental in improving program performance, informing decisions, and supporting research. The successful scaling up of HMB services and the monitoring system to other regions in Vietnam demonstrates the project’s effectiveness and potential for broader impact. The system’s adaptability has allowed continuous improvements and integration of new functions, such as financial reporting and consumables tracking. Lessons learned Lessons learned from the Da Nang HMB have been shared to guide the development of HMB monitoring systems in other regions and countries. The digital monitoring system has proven to be a critical tool in maintaining the quality and safety of DHM, ultimately contributing to better health outcomes for children. The successful implementation of HMB services underscores the importance of robust monitoring systems in its operations and highlights the potential for digital solutions to enhance healthcare services.